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Virginia Administrative Code
Title 11. Gaming
Agency 5. Virginia Lottery Board
Chapter 60. Self-Exclusion Program
11/21/2024

11VAC5-60-40. Duties of sports betting permit holder and casino gaming establishment.

A. Sports betting permit holders and casino gaming establishments shall establish procedures that are designed, to the greatest extent practicable, to:

1. Prevent an individual on the self-exclusion list from opening a new sports betting or casino gaming player's account and from entering onto the gaming floor of a casino;

2. Identify and suspend any sports betting or casino gaming accounts of an individual on the self-exclusion list;

3. Refund any remaining balance to an individual on the self-exclusion list consistent with the department's regulations and the department-approved internal controls of the permit holder or casino;

4. Ensure that self-excluded individuals do not receive, either from the permit holder or casino or any agent thereof, targeted mailings, telemarketing promotions, player club materials, or other targeted promotional materials relating to sports betting or casino gaming; and

5. Enforce the provisions of this chapter.

B. Upon notification that an individual has been added to or deleted from the self-exclusion list, each sports betting permit holder and casino gaming establishment shall comply with all relevant provisions of 11VAC5-60-50.

C. Each sports betting permit holder shall maintain on file a current copy of the permit holder's internal control standards procedures established pursuant to 11VAC5-60-60 and 11VAC5-70.

D. Each casino gaming establishment shall maintain on file a current copy of the casino's internal control standards procedures established pursuant to 11VAC5-60-60 and 11VAC5-90.

Statutory Authority

§§ 58.1-4007 and 58.1-4015.1 of the Code of Virginia.

Historical Notes

Derived from Virginia Register Volume 37, Issue 4, eff. October 12, 2020; amended, Virginia Register Volume 38, Issue 24, eff. September 2, 2022.

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