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Virginia Administrative Code
Title 22. Social Services
Agency 40. Department of Social Services
Chapter 880. Child Support Enforcement Program
2/16/2025

22VAC40-880-810. Family engagement services, case management.

Services authorized pursuant to 22VAC40-880-800 shall include case management services. The case manager shall conduct an orientation session with a new participant and create a services plan within 30 days of referral. The services plan shall identify services, programs, and requirements necessary to comply with the administrative referral or court order. The services plan shall also provide that the nonparticipating party be given monthly status updates regarding compliance with and status of the services plan. The case manager shall (i) assist the participant to contact and make appointments with organizations offering the required services and programs; (ii) provide the participant with appointment reminders and follow up with the participant and service providers to determine any next steps that may be required; (iii) track the participant's compliance with the services plan, the support order, and the terms of the administrative referral or court order; and (iv) in cases involving court orders, provide to the court timely and regular reports regarding the participant's compliance with the services plan and with the court orders.

During the first 90 days after an administrative referral, participants shall not be referred for civil contempt if they are substantially compliant with the services plan, whether or not they are paying support as ordered. Upon conclusion of this 90-day period, participants who are substantially compliant with the services plan and not paying support as ordered may continue to participate but shall be referred for civil contempt. Participants who are, at any time, not substantially compliant with the services plan shall be referred for civil contempt. If after referral for civil contempt, a court orders the parent to continue participating in family engagement services, the participant must comply with the terms of the services plan and any additional terms of the court order.

Statutory Authority

§ 63.2-217 of the Code of Virginia; 42 USC § 651 et seq. See also Chapter 448 of the 2008 Acts of Assembly.

Historical Notes

Derived from Virginia Register Volume 41, Issue 7, eff. January 2, 2025.

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