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Virginia Administrative Code
Title 22. Social Services
Agency 45. Department For The Blind And Vision Impaired
Chapter 20. Regulations to Govern the Operation of Vending Facilities in Public Buildings and Other Property
11/23/2024

22VAC45-20-140. Administrative review of blind vendor grievance.

The administrative review provides a blind vendor or his representative an opportunity to express and seek remedy for his dissatisfactions with any agency action arising from the operation or administration of the vending facility program. The administrative review procedures shall be as follows:

A. A blind vendor or his designee (who may be a member of the vending facility vendors council) may request in writing, within 15 working days of the occurrence of the action, administrative review of an agency action relating to the operation or administration of the vending facility program with which the blind vendor is aggrieved. The administrative review will be conducted by a member or members of the administrative staff of the department or its nominee who has not participated in the agency action in question.

B. The administrative review shall be held at a time and place convenient to the blind vendor requesting such review. The administrative review should be held during regular agency working hours at a district or local office location.

C. An administrative review shall be conducted within 15 working days of receipt by the department of such a written request.

D. Transportation, reader, or other communication services, if needed, shall be arranged for the blind vendor by the department.

E. Documentation as to written requests for administrative review, actions, and decisions resulting from them shall be maintained as part of the official record of the administrative review process.

F. When an administrative review does not resolve a dispute to the satisfaction of a blind vendor, such blind vendor may request of the department a full evidentiary hearing.

Statutory Authority

§§ 51.5-65 and 51.5-78 of the Code of Virginia.

Historical Notes

Derived from VR670-02-1 § 5.1, eff. March 28, 1990.

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