Part IV. Application Procedures
22VAC20-20-60. General.
The application may be obtained from the department in person or online or the department's deaf and hard of hearing regional specialists or other sites around the state.
The VDDHH telephone number is 1-800-552-7917 (V) or (804) 662-9502 (V).
Statutory Authority
§ 51.5-112 of the Code of Virginia.
Historical Notes
Derived from VR245-02-01 § 4.1, eff. September 27, 1989; amended, Virginia Register Volume 6, Issue 26, eff. October 24, 1990; Volume 8, Issue 13, eff. April 22, 1992; Volume 10, Issue 20, eff. July 27, 1994; Volume 19, Issue 4, eff. January 1, 2003; Volume 43, Issue 3, eff. November 5, 2026.
22VAC20-20-70. Processing applications.
A. The department shall approve all applications for which eligibility requirements defined in 22VAC20-20-30 are satisfied, except as provided in this section. Priority may be given to first-time applicants and to recipients who have not received equipment through the program during the preceding 48 months and are without fully functioning equipment as verified in writing by a VDDHH-approved agency representative or vendor during times of fiscal constraint, as determined by the director.
B. Application shall not be approved when:
1. The applicant who must contribute has already been issued a pay coupon that is still valid and has not been redeemed toward the purchase of assistive technology under this program.
2. The applicant has received a device from TAP within the preceding four years except for conditions set in subsections D and E of this section.
C. Application for replacement assistive technology shall not be approved when:
1. Assistive technology previously issued by the department has been subjected to abuse, misuse, or unauthorized repair by the recipient.
2. The recipient fails to provide a police report of a stolen device or refuses to cooperate with the police investigation or in the prosecution of the suspect, including the refusal to testify in court when requested to do so.
3. The recipient is found negligent in the police report, such as doors to the house or car left unlocked or unattended.
4. The recipient has lost the device.
5. The recipient has sold the device.
D. Replacement assistive technology may be given within a four-year period if assistive technology is damaged through natural disasters, such as lightning, electrical storms, or floods. The recipient must provide proof that the damage was not covered by homeowners or rental insurance. The agency shall issue a replacement piece of assistive technology to the recipient, upon reapplication, either free or at the full cost of the requested technology, depending on eligibility criteria as outlined in 22VAC20-20-40.
E. Exchange of assistive technology may be permitted where the original technology can no longer be used by a recipient due to deteriorating vision or hearing or when a new technology has become available through TAP and is deemed more appropriate to the recipient's disability than a technology previously issued to the recipient. A recipient must submit a letter from a professional listed in 22VAC20-20-30 stating that the recipient would achieve a more appropriate benefit from the new assistive technology on the basis of the individual's disability.
Statutory Authority
§ 51.5-112 of the Code of Virginia.
Historical Notes
Derived from VR245-02-01 § 4.2, eff. September 27, 1989; amended, Virginia Register Volume 6, Issue 26, eff. October 24, 1990; Volume 8, Issue 13, eff. April 22, 1992; Volume 10, Issue 20, eff. July 27, 1994; Volume 19, Issue 4, eff. January 1, 2003; Volume 43, Issue 3, eff. November 5, 2026.
22VAC20-20-80. Notice of action on approved or denied applications.
The applicant shall be notified of a decision regarding an application within 30 calendar days of the receipt of application.
Statutory Authority
§ 51.5-112 of the Code of Virginia.
Historical Notes
Derived from VR245-02-01 § 4.3, eff. September 27, 1989; amended, Virginia Register Volume 6, Issue 26, eff. October 24, 1990; Volume 8, Issue 13, eff. April 22, 1992; Volume 10, Issue 20, eff. July 27, 1994; Volume 19, Issue 4, eff. January 1, 2003; Volume 43, Issue 3, eff. November 5, 2026.
22VAC20-20-90. Fraud.
If a recipient obtains assistive technology under false pretenses or misrepresentation of facts on the TAP application, the department reserves the right to demand return of the technology.
Statutory Authority
§ 51.5-112 of the Code of Virginia.
Historical Notes
Derived from VR245-02-01 § 4.4, eff. September 27, 1989; amended, Virginia Register Volume 6, Issue 26, eff. October 24, 1990; Volume 8, Issue 13, eff. April 22, 1992; Volume 10, Issue 20, eff. July 27, 1994; Volume 19, Issue 4, eff. January 1, 2003; Volume 43, Issue 3, eff. November 5, 2026.
