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Virginia Administrative Code
Title 12. Health
Agency 35. Department of Behavioral Health And Developmental Services
Chapter 105. Rules and Regulations for Licensing Providers by the Department of Behavioral Health and Developmental Services
6/22/2025

12VAC35-105-645. Initial contacts, screening, and admission.

A. The provider shall implement policies and procedures for initial contacts and screening, admissions, and referral of individuals to other services and designate staff to perform these activities.

B. The provider shall maintain written documentation of each individual's initial contact and screening, including the:

1. Date of contact;

2. Name, age, and gender of the individual;

3. Address and telephone number of the individual, if applicable;

4. Reason why the individual is requesting services; and

5. Disposition of the individual, including referral to other services for further assessment, placement on a waiting list for service, or admission to the service.

C. Providers of crisis or case management services shall assist individuals who are not admitted to identify other appropriate services.

D. For individuals who are not admitted, the provider shall retain documentation of the individual's initial contact and screening referenced in subsection B of this section for a period of six months.

Statutory Authority

§ 37.2-203 of the Code of Virginia.

Historical Notes

Derived from Virginia Register Volume 28, Issue 5, eff. December 7, 2011; amended, Virginia Register Volume 41, Issue 18, eff. June 19, 2025.

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