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Virginia Administrative Code
Title 20. Public Utilities And Telecommunications
Agency 5. State Corporation Commission
Chapter 425. Rules Governing Enhanced 911 (E-911) Service
12/27/2024

20VAC5-425-45. Reporting.

A. A LEC providing E-911 services shall:

1. Inform the staff of an E-911 service outage in Virginia by providing all reports required by the Federal Communications Commission (FCC) under 47 CFR Part 4 as such FCC reports relate to 911 service. A LEC shall comply with all provisions of 47 CFR Part 4 related to report content, processing and delivery;

2. Upon request, provide to the commission or staff additional information related to 911 service outages not included in FCC reports as necessary to perform their oversight responsibility;

3. Provide the staff a copy of the annual reliability certification and any information submitted with or in addition to such certification required by the FCC under 47 CFR 12.4 that impact the reliability of 911 service in Virginia. Upon request, a LEC shall provide to the commission or staff additional information as deemed necessary to perform their oversight responsibility; and

4. If the LEC participates in the FCC's voluntary Disaster Information Reporting System (DIRS), provide all DIRS comparable information filed with the FCC related to 911 service outages to PSAPs located in Virginia as provided to the DIRS as soon as practicable, but in no case later than two hours, after reporting to the FCC. This requirement shall remain in place until DIRS is deactivated.

B. Any information provided to the staff in accordance with this section which the LEC designates as confidential shall be afforded confidential treatment in accordance with 5VAC5-20-170 of the Commission's Rules of Practice and Procedure. Staff, until otherwise ordered by the commission, shall maintain such confidential information in strict confidence and shall not disclose its contents to members of the public.

Statutory Authority

§ 12.1-13 of the Code of Virginia.

Historical Notes

Derived from Virginia Register Volume 34, Issue 24, eff. August 1, 2018.

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