Administrative Code

Virginia Administrative Code
Title 20. Public Utilities and Telecommunications
Agency 5. State Corporation Commission
6/4/2020

Chapter 401. Rules Governing the Provision of Network Interface Devices

20VAC5-401-10. Definitions and applicability.

"Network termination interface" or "standard demarcation device," referred to as a "network interface device" or "NID," means a device which readily permits the disconnection of all Customer Premises Wiring, referred to as "CPW," from the telephone company network and provides access to the telephone company network through an industry registered jack of a type provided for in 47 CFR Part 68 for testing purposes.

This chapter is applicable to all installations for telephone service on and after May 1, 1984.

Statutory Authority

§ 12.1-13 of the Code of Virginia.

Historical Notes

Derived from Virginia Register Volume 18, Issue 4, eff. October 17, 2001.

20VAC5-401-20. Simple one- or two-line installations in single or duplex residence or business structures.

A. All wiring on the customer's premises that is connected to the telephone network shall connect to the telephone company network through the telephone company-provided NID.

B. Maintenance of the NID shall be the responsibility of the telephone company that installed the NID.

C. 1. The NID used for the termination of CPW shall be located outside the customer premises unless an outside location is impractical or the customer requests that it be located inside the premises.

2. When the NID is located inside the premises, it shall be located at a point closest to the protector that is convenient to the customer. Any additional cost associated with placing the NID inside when requested by the customer shall be at customer expense.

D. The telephone company shall instruct the customer as to the location, purpose and use of the NID.

Statutory Authority

§ 12.1-13 of the Code of Virginia.

Historical Notes

Derived from Virginia Register Volume 18, Issue 4, eff. October 17, 2001.

20VAC5-401-30. Simple one- and two-line installations in multi-story or multi-occupancy buildings, campuses, malls, etc.

A. All wiring on the customer's premises that is connected to the telephone network shall connect to the telephone company network through the NID.

B. Maintenance of the NID shall be the responsibility of the telephone company that installed the NID.

C. 1. The NID shall be located at a point between the CPW and the telephone company network. This location may be the telephone equipment room, wiring closet, inside or outside the customer premises, or other designated location that is accessible to the customer.

2. If a customer requests that the NID be placed in a location which is other than that selected by the telephone company and which conforms to the criteria set out in this section, the customer must pay any additional expense associated with so placing the NID.

D. The telephone company shall instruct the customer as to the location, purpose and use of the NID.

Statutory Authority

§ 12.1-13 of the Code of Virginia.

Historical Notes

Derived from Virginia Register Volume 18, Issue 4, eff. October 17, 2001.

20VAC5-401-40. Simple one- and two-line residence and business installations.

A. This section governs when a NID is installed on visits to the customer premises for reasons other than the initial installation of telephone service by a network installer-repair person.

B. A NID shall be installed on all maintenance visits to the customer premises by a network installer-repair person. The NID must be installed in a location accessible to the customer. The only exceptions to this section are as follows:

1. For residential customers who subscribe to an optional wire maintenance plan, provided all existing telephone sets are modular.

2. For residential customers who subscribe to an optional wire maintenance plan with all or some hard-wired telephone sets, provided there is no maintenance visit charge for troubles located in hard-wired telephone sets.

3. Where no access to the telephone company station protector exists.

4. Where excessive work load, including labor force shortage, excessive troubles, storms, strikes, emergencies, or acts of God would not make it feasible for the telephone company to immediately install a NID.

5. A suitable NID is not available in the marketplace to accommodate the existing installation.

C. It will be the decision of the telephone company installing the NID whether to place the NID inside or outside the customer premises. This decision should be the one that will best accommodate the installation of the NID at the least cost to that telephone company.

D. The maintenance of the NID shall be the responsibility of the telephone company that installed the NID.

E. If the customer requests that the NID be placed in a location other than the location selected by the telephone company and which conforms to the criteria set out in this section, any additional cost to the telephone company will be at customer expense.

F. The telephone company shall instruct the customer as to the location, purpose and use of the NID.

Statutory Authority

§ 12.1-13 of the Code of Virginia.

Historical Notes

Derived from Virginia Register Volume 18, Issue 4, eff. October 17, 2001.

20VAC5-401-50. Termination of all telephone company network facilities in all multi-story, multi-occupancy buildings, campuses, malls, etc. that began construction after May 1, 1986.

A. Construction shall be deemed to have begun when the telephone companies had initial contact with the architect or owners, or both.

B. The telephone company network facilities will terminate inside the building at a point of minimum penetration to the building. This location will be arranged through the building owner or architect. Normally, this location will be the same location as the termination for riser, house, or building distribution cable.

C. 1. The telephone company shall terminate its telephone network facilities at an appropriate NID installed by the telephone company.

2. The NID shall permit premises wiring to be readily connected or disconnected from the telephone company network facilities.

D. 1. The telephone company will not be responsible for the provision of telephone riser, house, or building distribution cable as a regulated service.

2. This section does not restrict the telephone company from installing riser, house, or building distribution cable under contract.

Statutory Authority

§ 12.1-13 of the Code of Virginia.

Historical Notes

Derived from Virginia Register Volume 18, Issue 4, eff. October 17, 2001.



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