Virginia Law

A. As used in this section, "receipt" means a paper, electronic, or other written confirmation of money received for transmission.

B. Every licensee or its authorized delegate shall provide the sender a receipt for money received for transmission. The receipt shall contain, as applicable:

1. The name of the sender;

2. The name of the designated recipient;

3. The date of the transaction;

4. The unique transaction or identification number;

5. The name of the licensee, the licensee's NMLS Unique ID number, the licensee's business address, and the licensee's customer service telephone number;

6. The amount of money to be transmitted in United States dollars;

7. Any fee charged by the licensee to the sender for the transaction; and

8. Any taxes collected by the licensee from the sender for the transaction.

C. For a transaction conducted in person, the receipt may be provided electronically if the sender requests or agrees to receive an electronic receipt. For a transaction conducted electronically or by phone, a receipt shall be provided electronically. All electronic receipts shall be provided by email or in another retainable form. The receipt shall be in English and in the language principally used by the licensee or authorized delegate, if other than English, to advertise, solicit, or negotiate a transaction.

D. The provisions of this section shall not apply to (i) money received for transmission subject to the federal Remittance Rule (12 C.F.R. Part 1005, Subpart B); (ii) money received for transmission that is not primarily for personal, family, or household purposes; (iii) money received for transmission pursuant to a written agreement between the licensee and a payee to process payments for goods or services provided by the payee; or (iv) payroll processing services.

2025, c. 214.