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Code of Virginia
Title 63.2. Welfare (Social Services)
Chapter 2. State Social Services
4/20/2025

Article 3. Statewide Human Services Information and Referral Program.

§ 63.2-222. Establishment of system.

There shall be created a statewide human services information and referral system designed to:

1. Collect and maintain accurate and complete resource data on a statewide basis;

2. Link citizens needing human services with appropriate community resources to satisfy those needs;

3. Assist in planning for human services delivery at the local, regional and state levels; and

4. Provide information to assist decision-makers in allocating financial and other resources to respond to state and local human service priorities.

1984, c. 402, § 63.1-314.1; 2002, c. 747.

§ 63.2-223. Repealed.

Repealed by Acts 2003, cc. 54 and 75.

§ 63.2-226. Duties of Department.

A. The Department shall assume administrative responsibilities for the statewide system. In this capacity, the Department shall establish an office to:

1. Develop a plan for the design and implementation of a statewide human services information and referral program;

2. Coordinate and supervise the implementation and operation of the information and referral program;

3. Coordinate funding for the system;

4. Select regional providers of information and referral services;

5. Supervise coordination of information management among information and referral regions across the Commonwealth;

6. Encourage effective relationships between the system and state and local agencies and public and private organizations;

7. Develop and implement a statewide publicity effort;

8. Provide training, technical assistance, research, and consultation for regional and local information and referral centers, and to localities interested in developing information and referral services;

9. Determine a core level of services to be funded from state government resources;

10. Coordinate standardization of resource data collection, maintenance and dissemination;

11. Stimulate and encourage the availability of statewide information and referral services;

12. Develop and implement a program for monitoring and assessing the performance and success of the information and referral program; and

13. Collect information on child-specific payments made through the Title IV-E foster care program and submit information, when available, to the Office of Children's Services.

B. The Department, in consultation with the Virginia Employment Commission and Virginia Community College System, shall develop and implement a plan for the provision to citizens receiving any form of public assistance of information regarding courses on financial literacy, offered online or through any other appropriate medium, that are available to such citizens at no cost to them.

1984, c. 402, § 63.1-314.5; 1990, c. 915; 2002, c. 747; 2003, cc. 54, 75; 2008, c. 277; 2015, cc. 366, 521.

§ 63.2-227. Regional providers; duties.

There shall be established a regional system of providers of information and referral services. The Department shall select the regional providers.

The regional providers shall:

1. Collect, maintain and disseminate resource data;

2. Provide citizen access to information about resources throughout the Commonwealth;

3. Assist in planning functions by providing selected data to the Department on a regular basis;

4. Provide data to public and private agencies other than the Department on a contractual basis;

5. Cooperate with the state administering agency;

6. Seek funds from available sources;

7. Maintain effective relationships between the system and state and local agencies and public and private organizations; and

8. When feasible and appropriate and within the limits of available funds, establish satellite offices or develop cooperative agreements with local information and referral groups and resource and referral groups that can assist the regional providers in performing their duties and responsibilities.

1984, c. 402, § 63.1-314.6; 1990, c. 915; 2002, c. 747; 2003, cc. 54, 75.

§ 63.2-228. Repealed.

Repealed by Acts 2003, cc. 54 and 75.