18VAC80-20-190. Business records and practice.
A. This section shall apply with reference to the licensee's official records and public access.
B. The licensee shall keep on record with the board the location of the licensee's records, which shall be accessible to the board, with or without notice, during reasonable business hours.The licensee must promptly produce to the board or any of its agents, upon request or demand, any document, book, record, copy thereof in the licensee's possession or control concerning a transaction covered by this chapter or for which the licensee is required to maintain records.
C. The licensee shall be accessible to the public for expedient, reliable and dependable services, and repairs.
Statutory Authority
§§ 54.1-113 and 54.1-201 of the Code of Virginia.
Historical Notes
Derived from VR375-01-02 § 5.3, eff. December 4, 1989; amended, Virginia Register Volume 7, Issue 11, eff. March 27, 1991; Volume 8, Issue 6, eff. January 15, 1992; Volume 11, Issue 22, eff. August 23, 1995.