Administrative Code

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Virginia Administrative Code
Title 20. Public Utilities and Telecommunications
Agency 5. State Corporation Commission
Chapter 413. Rules Governing Disconnection of Local Exchange Telephone Service
1/17/2020

20VAC5-413-40. Payment Credits.

Customer payments that are less than the total bill balance shall be credited first to tariffed local exchange services, including basic telephone service, basic bundles, and fees and surcharges, where nonpayment would result in a customer being disconnected from basic telephone service or a basic bundle. Any remainder shall be credited to any other charges on the bill.

Statutory Authority

§ 12.1-13 of the Code of Virginia.

Historical Notes

Derived from Volume 18, Issue 04, eff. October 17, 2001; amended, Virginia Register Volume 23, Issue 03, eff. December 1, 2006.

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