Administrative Code

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Virginia Administrative Code
Title 20. Public Utilities and Telecommunications
Agency 5. State Corporation Commission
Chapter 423. Rules Governing the Discontinuance of Local Exchange Telecommunications Services Provided by Competitive Local Exchange Carriers

20VAC5-423-20. Requirements for Discontinuance.

A. A CLEC intending to cease operations and discontinue the provision of all local exchange telecommunications services in Virginia shall file a formal petition for authority to do so with the commission. The petition shall provide:

1. The number of affected customers, types of service offerings provided, and serving arrangements utilized (e.g., UNE-P, resale, UNE, or facilities-based);

2. A description of customer notification efforts by the CLEC and copies of any written notice or notices sent or proposed to be sent to the CLEC's affected customers;

3. A full explanation of the reasons for the proposed discontinuance of operations, including any plan to transfer the CLEC's customers to other carriers;

4. A request for cancellation of the CLEC's intrastate tariffs; and

5. A request for cancellation of the petitioning CLEC's certificate or certificates to provide local exchange telecommunications services and, if applicable, interexchange telecommunications services upon the approval for discontinuance of the CLEC's local exchange operations. If cancellation of the certificate or certificates is not requested, a concise statement of why the commission should not cancel the certificate or certificates shall be given.

B. Customers shall be provided at least 30 days' written notice of the proposed disconnection of service.

C. At a minimum, customer notice shall include the following information:

1. Proposed date of discontinuance of service;

2. Reason for the proposed discontinuance of service;

3. Any plan to transfer customers to another carrier or carriers;

4. The customer's network information, if applicable (e.g., circuit identification information and carrier facility assignment information); and

5. A toll-free telephone number that customers may call with inquiries prior to the discontinuance of service.

D. The commission shall determine if sufficient notice has been provided to customers and shall prescribe any additional notice requirements it deems necessary.

Statutory Authority

§ 12.1-13 of the Code of Virginia.

Historical Notes

Derived from Volume 18, Issue 14, eff. March 6, 2002.

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