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Table of Contents » Title 20. Public Utilities And Telecommunications » Agency 5. State Corporation Commission » Chapter 430. Rules Governing Designation of a Commercial Mobile Radio or Cellular Telephone Service Provider as an Eligible Telecommunications Carrier » 20VAC5-430-70. Customer notice requirements.

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Virginia Administrative Code
Title 20. Public Utilities And Telecommunications
Agency 5. State Corporation Commission
Chapter 430. Rules Governing Designation of a Commercial Mobile Radio or Cellular Telephone Service Provider as an Eligible Telecommunications Carrier

12/27/2024

20VAC5-430-70. Customer notice requirements.

An applicant shall include in its application, a copy of the rates, terms, and conditions, or weblink thereto, that describes to current and potential customers how notice of any change to rates, terms, and conditions of any aspect of the supported Lifeline service will be provided, including the amount of prior notice any customer will be entitled to before said change is put into effect. The notice to customers shall afford an adequate amount of time for the customer to select another service provider before said change is put into effect but shall not be less than 14 days.

Statutory Authority

§§ 12.1-13 and 56-479.4 of the Code of Virginia.

Historical Notes

Derived from Virginia Register Volume 39, Issue 20, eff. May 22, 2023.

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