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Virginia Administrative Code
Title 22. Social Services
Agency 40. Department of Social Services
Chapter 910. General Provisions for Maintaining and Disclosing Confidential Information of Public Assistance, Child Support Enforcement, and Social Services Record
11/21/2024

22VAC40-910-60. Client's right of access to client information.

Any client has the right to obtain their client record upon written or verbal request. The client must be permitted to review or obtain a copy of his client record with the following exceptions:

1. Information that the department, agency or provider is required to keep confidential pursuant to federal and state laws or regulations.

2. Information that the department, agency or provider may withhold from the client pursuant to the Freedom of Information Act (§ 2.2-3700 et seq. of the Code of Virginia).

3. Information that would breach another individual's right to confidentiality. When the material requested includes confidential client information about individuals other than the client, the parts of the client record relating to other individuals will be redacted.

Statutory Authority

§ 63.2-217 of the Code of Virginia.

Historical Notes

Derived from Virginia Register Volume 19, Issue 24, eff. September 1, 2003.

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