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Virginia Administrative Code
Title 20. Public Utilities And Telecommunications
Title 20. Public Utilities And Telecommunications
Agency 5. State Corporation Commission
11/21/2024

Chapter 428.
Rules Governing Local Exchange Telecommunications Carrier Retail Service Quality
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Section 10
Applicability; definitions
Section 20
Private property restoration
Section 30
Availability and retention of records
Section 40
(Reserved.)
Section 50
Emergency trouble report response
Section 60
Service outage reporting
Section 70
Commission complaints
Section 80
Printed directories
Section 90
Network and customer care service quality and reporting
Section 100
Generally inadequate service
Section 110
Enforcement and sanctions
Section 120
Commission authority
Section 130
Sunset provision

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