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Virginia Law

Administrative Code

Virginia Administrative Code
Title 20. Public Utilities And Telecommunications
11/21/2024

Agency 5. State Corporation Commission

Preface
Agency Summary
Chapter 10
In GeneralRead all
Section 10
Rules on Meter Testing, Bad Check Charges and Late Payment Charges
Section 20
Utility Customer Deposit Requirements
Chapter 11
[Reserved]Read all
Chapter 200
Public Utility AccountingRead all
Section 10
[Repealed]
Section 20
[Repealed]
Section 21
Streamlined Rate Proceedings and General Rate Proceedings for Electric Cooperatives Subject to the State Corporation Commission's Rate Jurisdiction
Section 30
[Repealed]
Section 40
The Small Water or Sewer Public Utility Act
Section 50
Rules Governing Ratemaking Treatment of Employee Post-Retirement Benefits Other Than Pensions
FORMS
Forms (20VAC5-200)
Chapter 201
Rules Governing Utility Rate Applications and Annual Informational Filings of Investor-Owned Water UtilitiesRead all
Section 10
General Filing Instructions
Section 15
Applicability to Applications of Investor-Owned Electric Utilities
Section 16
Applicability to Applications of Investor-Owned Gas Utilities
Section 20
General and Expedited Rate Increase Applications
Section 30
Annual Informational Filings
Section 40
[Repealed]
Section 50
[Repealed]
Section 60
[Repealed]
Section 70
Temporary Increases of Rates
Section 80
[Repealed]
Section 85
[Repealed]
Section 90
Instructions for Schedules and Exhibits for Chapter 201
Section 95
Schedules 1 Through 14 and Exhibits for Chapter 201
Section 100
Schedules 15 Through 22 and Exhibits for Chapter 201
Section 110
Schedules 24 Through 28 and 40 and Exhibits for Chapter 201
Chapter 202
Regulations Governing the Functional Separation of Incumbent Electric Utilities under the Virginia Electric Utility Restructuring ActRead all
Section 10
Applicability and Scope
Section 20
Definitions
Section 30
Relations Between Affiliated Functionally Separated Entities; Scc Oversight
Section 40
[Repealed]
Section 50
Waiver or Exemption Requests; Confidential Information; Other Filings
Chapter 203
Regulations Governing the Separation of Regulated and Unregulated Businesses of Utility Consumer Services Cooperatives and Utility Aggregation CooperativesRead all
Section 10
Applicability and Scope
Section 20
Definitions
Section 30
Relations Between Cooperatives and Affiliates Thereof Not Engaged in Regulated Utility Services
Section 40
Codes of Conduct Governing Cooperatives and Affiliates Thereof Not Engaged in Regulated Utility Services
Section 50
Requests for Waiver
Chapter 204
Rules Governing Utility Rate Applications and Annual Informational Filings of Investor-Owned Electric UtilitiesRead all
Section 5
Purpose and Applicability
Section 10
General Filing Instructions
Section 20
Base Rate Increase Applications Pursuant to Chapter 10 of Title 56 of the Code of Virginia
Section 30
Annual Informational Filings
Section 40
Prudency Determination Filings
Section 50
Base Rate Review Applications Pursuant to &Sect; 56-585.1 of the Code of Virginia
Section 60
Rate Adjustment Clause Filings
Section 70
Temporary Increases of Rates
Section 80
Fuel Factor Filings
Section 90
Instructions for Schedules and Exhibits for This Chapter
FORMS
Forms (20VAC5-204)
Chapter 205
Rules Governing Utility Rate Applications and Annual Informational Filings of Investor-Owned Gas UtilitiesRead all
Section 5
Purpose and Applicability
Section 10
General Filing Instructions
Section 20
General and Expedited Rate Increase Applications
Section 30
Annual Informational Filings
Section 40
Optional Performance-Based Applications
Section 50
Upstream Natural Gas Supply Infrastructure Plans
Section 60
System Expansion Plans
Section 65
Biogas Supply Investment Plans
Section 70
Temporary Increases of Rates
Section 75
Steps to Advance Virginia's Energy Plan Filings
Section 85
Conservation and Ratemaking Efficiency Plans
Section 90
Instructions for Schedules and Exhibits for This Chapter
FORMS
Forms (20VAC5-205)
Chapter 210
Water or Wastewater Utility Applications Seeking Fair Valuation of Acquisitions of Municipal Water or Wastewater SystemsRead all
Section 10
Purpose and Applicability
Section 20
General Filing Instructions
Section 30
Commission Determination of Rate Base
Section 40
Miscellaneous General Provisions
Chapter 300
Energy Regulation; in GeneralRead all
Section 10
[Repealed]
Section 20
Virginia Electric Energy Emergency Conservation Plan
Section 30
[Repealed]
Section 40
Regulations to Govern the Preservation of Records of Electric, Gas and Water Utilities
Section 50
[Repealed]
Section 60
[Repealed]
Section 70
Regulations and Procedures Pertaining to Gas Pipeline Safety in Virginia
Section 80
[Repealed]
Section 90
Rules Governing Certification, Operation, and Maintenance of Notification Center or Centers
Section 100
[Repealed]
Section 110
Natural Gas Priorities and Rules
Chapter 301
Rules Governing the Use of Bidding Programs to Purchase Electricity from Other Power SuppliersRead all
Section 10
Purpose and Scope
Section 20
Sources of Capacity
Section 30
Development of Resource Plan
Section 40
Request for Proposal
Section 50
Evaluation of Bids
Section 60
Company Cost Benchmark
Section 70
Price and Non-Price Factors
Section 80
Contract Negotiations
Section 90
Purchases Outside of the Bidding Process
Section 100
Commission Role in Complaint Resolution
Section 110
Utility Reporting Requirements
Chapter 302
Filing Requirements in Support of Applications for Authority to Construct and Operate an Electric Generating FacilityRead all
Section 10
Applicability and Scope
Section 20
General Information, Electric Generating Facility Information and Documents to Be Included in Applications for (I) Electric Generating Facilities ...
Section 25
General Information, Electric Generating Facility Information and Documents to Be Included in Applications for (I) Electric Generating Facilities ...
Section 30
[Repealed]
Section 35
Information Required from Electric Utilities Subject to § 56-585.1 of the Code of Virginia
Section 40
Waivers
Chapter 303
Rules Governing Utility Promotional AllowancesRead all
Section 10
Purpose
Section 20
Promotional Allowances Prohibited for Ratemaking
Section 30
Permitted Activities
Section 40
Promotional Allowance Program Standards
Section 50
Waivers
Section 60
Commission Authority
Chapter 304
Rules Governing Cost/Benefit Measures Required for Demand-Side Management ProgramsRead all
Section 10
Purpose
Section 20
Cost/Benefit Measures
Section 30
Minimum Guidelines for Data Input and Modeling Assumptions
Section 40
Pilot or Experimental Programs
Chapter 305
Rules for Electricity and Natural Gas Submetering and for Energy Allocation EquipmentRead all
Section 10
Definitions
Section 20
General Requirements
Section 30
Application for Electricity or Natural Gas
Section 40
Submetering
Section 50
Energy Allocation
Section 60
Testing Capability and Metering Equipment
Section 70
Periodic Tests and Checks
Section 80
Request Tests
Section 90
Billing for Apartment Houses, Office Buildings, and Shopping Centers
Section 95
Billing for Campgrounds
Section 100
Billing Records
Section 110
Initial and Final Bills
Section 120
Commission Authority
DIBR
Documents Incorporated by Reference (20VAC5-305)
Chapter 306
Standards for Integrated Resource Planning and Investments in Conservation and Demand Management for Natural Gas [Repealed]Read all
Section 10
[Repealed]
Section 20
[Repealed]
Section 30
[Repealed]
Section 40
[Repealed]
Chapter 307
Rules Governing the Safety of Master-Metered Natural Gas SystemsRead all
Section 10
Master-Metered Natural Gas Systems
Chapter 308
Rules Governing the Safety of Intrastate Hazardous Liquid Pipeline SystemsRead all
Section 10
Safety of Intrastate Hazardous Liquid Pipeline Systems
Chapter 309
Rules for Enforcement of the Underground Utility Damage Prevention ActRead all
Part I
General Provisions
Section 10
Purpose
Section 15
Definitions
Part II
Enforcement
Section 20
Report of Probable Violations
Section 30
Commission Staff Investigation of Probable Violations
Section 40
Advisory Committee Review of Probable Violations
Section 50
Commission Action
Section 60
Sanctions
Section 70
Petition for Reconsideration
Section 80
Appeals Generally
Part III
Emergency Excavation or Demolition
Section 90
Emergency Excavation or Demolition
Part IV
Marking of Underground Utility Lines
Section 100
Marking of Underground Utility Lines
Section 110
General Marking Requirements
Part V
Supplemental Rules, Etc.
Section 120
Notification of Clear Evidence
Section 130
Notification Center Data Update
Section 140
Excavator's Responsibilities to Avoid Damage, Dislocating or Disturbances of Utility Lines
Section 150
Requirement for Trenchless Excavation
Section 160
Operator's Responsibilities to Maintain Accurate Records
Section 165
Operator's Responsibilities for Abandoned Utility Lines
Section 170
Responsibility to Protect and Preserve Marking
Section 180
Excavator Site Inspection
Section 190
Delineating Specific Location of a Proposed Excavation or Demolition
Section 200
Reporting Damage by Calling 911
Section 205
Commission Authority
Section 210
Provision of Access to Facilities and Records
Section 215
Enforcement of&Sect; 56-265.24:1 of the Code of Virginia
DIBR
Documents Incorporated by Reference (20VAC5-309)
Chapter 310
Rules for Filing an Application to Provide Electric and Gas Service under a Special Rate, Contract or IncentiveRead all
Section 10
Guidelines for Special Rates, Contracts, or Incentives
Chapter 311
Interim Rules Governing Electric and Natural Gas Retail Access Pilot Programs [Repealed]Read all
Section 10
[Repealed]
Section 20
[Repealed]
Section 30
[Repealed]
Section 40
[Repealed]
Section 50
[Repealed]
Section 60
[Repealed]
Chapter 312
Rules Governing Retail Access to Competitive Energy ServicesRead all
Section 10
Applicability; Definitions
Section 20
General Provisions
Section 30
Codes of Conduct
Section 40
Licensing
Section 50
Competitive Service Provider Registration with the Local Distribution Company
Section 60
Customer Information
Section 70
Marketing
Section 80
Enrollment and Switching
Section 90
Billing and Payment
Section 100
Load Profiling
Section 110
Dispute Resolution
Section 120
[Repealed]
Chapter 313
Rules Governing Exemptions to Minimum Stay Requirements and Wires ChargesRead all
Section 10
Applicability
Section 20
Exemption to Minimum Stay Provisions
Section 30
[Repealed]
Section 40
Methodology to Determine Market-Based Costs
Chapter 314
Regulations Governing Interconnection of Small Electrical Generators and StorageRead all
Section 10
Applicability and Scope; Waiver
Section 20
Definitions
Section 30
Siting of Distributed Generation Facilities
Section 35
Preapplication
Section 38
Queue Number and Interdependent Projects
Section 39
Modification of the Interconnection Request
Section 40
Level 1 Interconnection Process
Section 50
Levels 2 and 3 Interconnection Request General Requirements
Section 60
Level 2 Interconnection Process
Section 70
Level 3 Interconnection Process
Section 80
Interconnection Metering
Section 90
Commissioning Tests
Section 100
Disputes
Section 110
Confidential Information
Section 120
Equal Treatment
Section 130
Record Retention and Reporting Requirements
Section 140
Coordination with Affected Systems
Section 150
Capacity of the Small Generating Facility
Section 160
Insurance, Liability, and Indemnification
Section 165
Assignment; Sale of an Existing or Proposed Sgf
Section 170
Schedules for Chapter 314
DIBR
Documents Incorporated by Reference (20VAC5-314)
Chapter 315
Regulations Governing Net Energy MeteringRead all
Section 10
Applicability and Scope
Section 20
Definitions
Section 30
Company Notification
Section 40
Conditions of Interconnection
Section 50
Metering, Billing, Payment and Contract or Tariff Considerations
Section 60
Liability Insurance
Section 70
Additional Controls and Tests
Section 75
Interconnection of Small Agricultural Generators
Section 77
Rules Governing Ppa Providers and Third-Party Partial Requirements Power Purchase Agreements in Electric Cooperative Service Territories
Section 80
Request for Waivers
Section 90
[Repealed]
FORMS
Forms (20VAC5-315)
DIBR
Documents Incorporated by Reference (20VAC5-315)
Chapter 316
Regulations Governing Exemptions for Large General Services Customers under § 56-585.1 a 5 C of the Code of VirginiaRead all
Section 10
[Repealed]
Section 20
[Repealed]
Section 30
[Repealed]
Section 40
[Repealed]
Section 50
[Repealed]
Chapter 317
Rates for Standby Service Furnished to Certain Renewable Cogeneration Facilities Pursuant to § 56-235.1:1 of the Code of VirginiaRead all
Section 10
Applicability and Scope
Section 20
Duty to Provide Rate for Standby Service
Section 30
Costs to Be Recovered in Standby Rates
Section 40
[Repealed]
Section 50
Waiver
Chapter 318
Rules Governing the Evaluation, Measurement, and Verification of the Effects of Utility-Sponsored Demand-Side Management ProgramsRead all
Section 10
Purpose and Applicability
Section 20
Definitions
Section 30
Administrative Procedures for Evaluation, Measurement, and Verification Planning and Reporting
Section 40
Minimum Requirements for Collection of Evaluation, Measurement, and Verification Data
Section 50
Standard Requirements for Evaluation, Measurement, and Verification Reporting
Section 60
Waiver
Chapter 319
Regulations Governing Accelerated Renewable Energy BuyersRead all
Section 10
Purpose and Applicability
Section 20
Definitions
Section 30
Certification of Accelerated Renewable Energy Buyers
Section 40
Commission Certification Process
Section 50
Utility Certification Process
Section 60
Confidentiality
Section 70
Waiver
FORMS
Forms (20VAC5-319)
Chapter 320
Regulations Governing Transfer of Transmission Assets to Regional Transmission EntitiesRead all
Section 10
Applicability and Scope
Section 20
Definitions
Section 30
Elements of an Appropriate Regional Transmission Entity; General Categories
Section 40
Planning and Reliability Policies and Practices
Section 50
Interconnection, Pricing, and Access Policies and Practices
Section 60
Independent Governance
Section 70
Consistency with Ferc Policy
Section 80
Fair Compensation to Transferor
Section 90
Filing Requirements; Generally
Section 100
Contents of Incumbent Electric Utility Filing, Part I
Section 110
Contents of Incumbent Electric Utility Filing, Part II
Section 120
[Repealed]
Section 130
Waivers
Chapter 325
Rules for Enforcement of § 56-257 of the Code of VirginiaRead all
Part I
General Provisions
Section 10
Scope
Section 20
Definitions
Part II
Standards
Section 30
Installation of Utility Lines
Section 40
Operator's Responsibilities to Maintain Accurate Records
Section 50
Emergency Installations
Part III
Enforcement
Section 60
Report of Probable Violations
Section 70
Division Investigation of Probable Violations
Section 80
Commission Action
Section 90
Civil Penalties
Section 100
Petition for Reconsideration
Section 110
Appeals Generally
Chapter 330
Limitations on Disconnection of Electric and Water ServiceRead all
Section 10
Applicability and Scope
Section 20
Definitions
Section 30
General Provisions
Section 40
Limitations on Service Termination to Residential Customers
Section 50
Cost Recovery Mechanism
FORMS
Forms (20VAC5-330)
Chapter 335
Regulations Governing the Deployment of Energy StorageRead all
Section 10
Purpose and Applicability
Section 20
Definitions
Section 30
Minimum Interim Targets for Energy Storage Deployment by Phase I and Phase II Utilities
Section 40
Procurement of Energy Storage Projects by Phase I and Phase II Utilities
Section 50
Behind-The-Meter Incentives by Phase I and Phase II Utilities
Section 60
Non-Wires Alternative Programs by Phase I and Phase II Utilities
Section 70
Peak Demand Reduction Programs by Phase I and Phase II Utilities
Section 80
Permitting of Non-Utility Energy Storage Facilities
Section 90
Licensing of Energy Storage Aggregators
Section 100
Energy Storage Aggregator Registration with Utility
Section 110
Marketing by Energy Storage Aggregators
Section 120
Confidentiality
Section 130
Waiver
Chapter 340
Rules Governing Shared Solar ProgramRead all
Section 10
Applicability
Section 20
Definitions
Section 30
Licensing of Subscriber Organizations
Section 40
Registration with the Utility
Section 50
Marketing and Enrollment
Section 60
Billing and Payment
Section 70
Disputes
Section 80
Minimum Bill Composition
Section 90
Recordkeeping and Reporting Requirements
Section 100
Low-Income Participation Stakeholder Process
Section 110
Licensing Exemption Process for Subscriber Organizations
FORMS
Forms (20VAC5-340)
Chapter 342
Rules Governing Multi-Family Shared Solar ProgramRead all
Section 10
Applicability
Section 20
Definitions
Section 30
Licensing of Subscriber Organizations
Section 40
Registration with the Utility
Section 50
Marketing and Enrollment
Section 60
Billing and Payment
Section 70
Disputes
Section 80
Determination of Bill Credit Rate and Administrative Charge
Section 90
Recordkeeping and Reporting Requirements
Section 100
Licensing Exemption Process for Subscriber Organizations
FORMS
Forms (20VAC5-342)
Chapter 350
Rules Governing Exemptions for Large General Services CompaniesRead all
Section 10
Applicability and Scope
Section 20
Administrative Procedures for Notice to Utility and Commission
Section 30
Standard Criteria for Notice to Utility
Section 40
Dispute Resolution
Section 50
Waiver and Enforcement
Chapter 355
Rules Governing Operator's Responsibility to Redistribute TopsoilRead all
Section 10
Applicability
Section 20
Definitions
Section 30
Operator's Responsibilities to Redistribute Topsoil; Waiver
Chapter 360
Licensed Professional Engineer to Exercise Responsible Charge over Certain Natural Gas Engineering ProjectsRead all
Section 10
Purpose and Scope
Section 20
Definitions
Section 30
Use of Professional Engineers
Section 40
Documentation
Section 50
Commission Authority
Chapter 400
TelecommunicationsRead all
Section 10
[Repealed]
Section 20
[Repealed]
Section 40
[Repealed]
Section 60
[Repealed]
Section 80
[Repealed]
Section 90
[Repealed]
Section 110
[Repealed]
Section 180
[Repealed]
Section 190
[Repealed]
Chapter 401
Rules Governing the Provision of Network Interface DevicesRead all
Section 10
Definitions and Applicability
Section 20
Simple One- or Two-Line Installations in Single or Duplex Residence or Business Structures
Section 30
Simple One- and Two-Line Installations in Multi-Story or Multi-Occupancy Buildings, Campuses, Malls, Etc.
Section 40
Simple One- and Two-Line Residence and Business Installations
Section 50
Termination of All Telephone Company Network Facilities in All Multi-Story, Multi-Occupancy Buildings, Campuses, Malls, Etc. That Began Constructi...
Chapter 403
Rules Governing Small Investor-Owned Telephone UtilitiesRead all
Section 10
Applicability
Section 20
Timing of Filing of Tariff Changes
Section 30
Notice
Section 40
State Corporation Commission Action
Section 50
Contents of Application for a Rate Increase by a Company Having More Than $3 Million in Gross Annual Operating Revenue or That Is a Subsidiary of a...
Section 60
Contents of an Application for a Rate Increase by a Small Telephone Company Having Less Than $3 Million in Gross Annual Operating Revenues and That...
Section 70
Exemptions
Section 70:1
Appendix a
Chapter 405
Rules for Alternative Dispute Resolution ProcessRead all
Section 10
Scope of Alternative Dispute Resolution Process
Section 20
Notice and Good Faith Negotiations
Section 30
Collocation Disputes Not Involving a Request for Exemption from Physical Collocation
Section 40
Petition for Resolution of Disputed Issues
Section 50
Serving Copies and Docketing
Section 60
Assignment of a Hearing Examiner; Prehearing Conference
Section 70
Answer
Section 80
Office of General Counsel
Section 90
Evidentiary Hearing
Section 100
Discovery
Section 110
Exceptions
Section 120
Mediation
Section 130
Other Remedies
Chapter 407
Rules for Payphone Service and InstrumentsRead all
Section 10
Applicability; Definitions
Section 20
General Provisions; Enforcement; Waiver Requests
Section 30
Registration, Renewal, and Cancellation Procedures for Osps
Section 40
Registration, Renewal, and Cancellation Procedures for Psps
Section 50
Payphone Instrument and Service Requirements
Section 60
Housing Card
Section 70
Penalties
FORMS
Forms (20VAC5-407)
Chapter 409
Rules Governing the Sharing or Resale of Local Exchange Service (Shared Tenant Service)Read all
Section 10
Shared Tenant Service Permissible
Section 20
Applicability
Section 30
Waiver of Requirements
Section 40
Local Exchange Carrier Obligations
Section 50
Shared Tenant Service Provider Obligations
Section 60
Right to Request and Right to Serve
Section 70
Rates and Charges
Chapter 411
Rules Governing the Certification of Interexchange CarriersRead all
Section 10
Filing of Application
Section 20
Notice of Application
Section 30
Application Requirements
Section 40
Abandonment or Discontinuation of Service
Section 50
Reports to State Corporation Commission
Section 60
Suspension or Revocation of Certificate
Section 70
State Corporation Commission Authority to Set Rates
Section 80
Proposed Rate Increases
Section 90
Exclusion
Chapter 413
Rules Governing Disconnection of Local Exchange Telephone ServiceRead all
Section 5
Definitions
Section 10
Disconnection of Local Exchange Service for Failure to Pay
Section 20
Customer Bill and Directory Information
Section 25
Customer Notice of Disconnection
Section 30
Access to Interexchange Carriers
Section 35
Customer Billing Disputes
Section 40
Payment Credits
Section 50
Waiver
Chapter 414
Bad Check Charges and Late Payment ChargesRead all
Section 10
Definitions
Section 20
(Reserved)
Section 30
Bad Check Charge
Section 40
(Reserved)
Section 50
Late Payment Charge
Section 60
(Reserved)
Section 70
Commission Authority
Chapter 415
Rules Governing Telecommunications Relay Service [Repealed]Read all
Section 10
[Repealed]
Section 20
[Repealed]
Chapter 417
Rules Governing the Certification and Regulation of Competitive Local Exchange CarriersRead all
Section 10
Definitions
Section 20
Application Requirements for Certification
Section 30
[Repealed]
Section 40
Mlec Requirements
Section 50
Regulation of New Entrants Providing Local Exchange Telecommunications Services
Section 60
Reporting Requirements for New Entrants
Section 70
Name Changes and Use of Assumed and Fictitious Names by a New Entrant
Section 80
Commission Authority
DIBR
Documents Incorporated by Reference (20VAC5-417)
Chapter 419
Procedural Rules for Implementing §§ 251 and 252 of the Telecommunications Act of 1996, 47 Usc §§ 251 and 252Read all
Section 10
General Procedure
Section 20
Agreements Arrived at Through Negotiation
Section 30
Agreements Arrived at Through Compulsory Arbitration
Section 40
Statement of Generally Available Terms
Chapter 421
Rules Governing Exemption from Providing Physical Collocation Pursuant to § 251(C)(6) of the Telecommunications Act of 1996Read all
Section 10
Procedure; Exemption Request
Section 20
Contents of Exemption Request
Chapter 423
Rules Governing the Discontinuance of Local Exchange Telecommunications Services Provided by Competitive Local Exchange CarriersRead all
Section 10
Definitions
Section 20
Requirements for Discontinuance
Section 30
Requirements for Partial Discontinuance
Section 40
Requirements to Withdraw a Tariffed Service Offering
Section 50
Requirements to Obsolete a Tariffed Service Offering
Section 60
Administrative Cancellation of Certificates
Section 70
Bankruptcy Requirements
Section 80
Duties of Ilecs
Section 90
Commission Authority
Chapter 425
Rules Governing Enhanced 911 (E-911) ServiceRead all
Section 10
Definitions
Section 20
General Provisions
Section 30
Rates, Tariffs, and Product Guides
Section 40
Provisioning
Section 45
Reporting
Section 50
Commission Authority
Chapter 427
Rules for Local Exchange Telecommunications Company Service Quality Standards [Repealed]Read all
Section 10
[Repealed]
Section 20
[Repealed]
Section 30
[Repealed]
Section 40
[Repealed]
Section 50
[Repealed]
Section 60
[Repealed]
Section 70
[Repealed]
Section 80
[Repealed]
Section 90
[Repealed]
Section 100
[Repealed]
Section 110
[Repealed]
Section 120
[Repealed]
Section 130
[Repealed]
Section 140
[Repealed]
Section 150
[Repealed]
Section 160
[Repealed]
Section 170
[Repealed]
Chapter 428
Rules Governing Local Exchange Telecommunications Carrier Retail Service QualityRead all
Section 10
Applicability; Definitions
Section 20
Private Property Restoration
Section 30
Availability and Retention of Records
Section 40
(Reserved.)
Section 50
Emergency Trouble Report Response
Section 60
Service Outage Reporting
Section 70
Commission Complaints
Section 80
Printed Directories
Section 90
Network and Customer Care Service Quality and Reporting
Section 100
Generally Inadequate Service
Section 110
Enforcement and Sanctions
Section 120
Commission Authority
Section 130
Sunset Provision
Chapter 429
Rules Governing Compensation, Numbering, Interconnection, and Other Local Inter-Carrier MattersRead all
Section 10
Definitions
Section 20
Interconnection
Section 30
Terminating Traffic Compensation
Section 40
Number Portability and Number Assignment
Section 50
Universal Service
Section 60
Commission Authority
Chapter 430
Rules Governing Designation of a Commercial Mobile Radio or Cellular Telephone Service Provider As an Eligible Telecommunications CarrierRead all
Section 10
Definitions
Section 20
Filing of Application
Section 30
Notice of Application
Section 40
Application Requirements
Section 50
Complaints
Section 60
Reports to the State Corporation Commission
Section 70
Customer Notice Requirements
Section 80
SuspensionOrRevocation of EtcDesignation
Section 90
Abandonment or Discontinuation of Service
Section 100
Commission Authority

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